FAQ
AKA: Stuff We’ve Already Explained
⚠️ CHANGES + EXPECTATIONS
The world’s a little chaotic right now. We work fast—but we don’t rush the mission.
Every item is made with care, intention, and a healthy disregard for mass-produced conformity.
Some delays can happen. Art takes time. Revolution takes time.
So if your order’s taking a little longer—breathe. It’s coming.
Important: Due to the nature of how we operate, we’re not canceling orders mid-process. Returns are still fair game. See below.
🕒 ORDER STATUS
Once you place an order, it’s already in motion—plugged into our system, no fluff.
When your item ships, you’ll get tracking info automatically, straight to the email you provided.
If it’s not in your inbox, check your spam or promotions folder before hitting us up.
✊ NO SWEATSHOPS / YES TO ETHICS
We don’t exploit people to make statements.
Every piece we produce is done ethically, using manufacturers with Platinum W.R.A.P. certification or U.S. partners committed to humane, sustainable practices.
That means:
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Human-first labor standards
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Clean, safe work environments
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Eco-conscious practices
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Full legal compliance
More on that: www.wrapapparel.org
📦 DOMESTIC SHIPPING
Most of what you’re buying is made-to-order, not pulled from some endless warehouse shelf.
Give us 1-2 weeks for production and fulfillment. Standard carriers include USPS, FedEx, and DHL.
Hawaii, Alaska, PO boxes, APO/FPO, and U.S. Territories will go out via USPS Priority.
🌍 INTERNATIONAL SHIPPING
We ship globally via DHL Express. Most international orders arrive 7–14 business days from ship date.
Customs, Duties & Taxes
We ship DDU (duties unpaid). What your country charges is on them—and on you.
We don’t set the rules at borders (you know how we feel about rulers). If a package gets held up, we’ll help however we can—but delays at customs are out of our hands.
🔄 RETURNS + REFUNDS
We don’t do order cancellations. But we do make things right if we mess up.
Here’s what we will refund:
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Order mistakes (our fault)
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Manufacturing defects
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Item not as described
What we won’t refund:
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Damage that happens after delivery
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Damage caused by misuse
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Stuff that gets beat up by the postal system (but message us—we may be able to help anyway)
We stand behind what we make. If something’s off, contact us—we’ll make it right.
📣 Final Note
We’re not in this to sell you stuff. We’re here to help carry a symbol forward.
A subversion. A reminder. A banner for anyone who’s tired of being told to sit down and shut up.
Thank you for being part of the noise.